Membership terms
Membership fees are charged automatically on the first day of each month to the payment method on file.
If you go three months without using a visit, your unused visits begin to roll over, up to a maximum of two banked at any time. Banked visits are forfeited if the membership is cancelled.
Some work sits outside what a membership visit covers. We will still do it. It is simply quoted and billed separately at our regular rates, and it does not use up the visits included in your plan.
Cancellation and refunds
Memberships are month to month, with no long-term contract. You can cancel at any time by contacting us. Cancellation takes effect at the end of the month already paid for: your plan and its visits stay usable until then, nothing further is charged, and we do not prorate or refund a part-used month. Any banked rollover visits are forfeited when the membership ends.
Material payments are collected before anything is purchased. If a job is cancelled before we buy the materials, the material payment is refunded in full. Special order, custom and non-returnable materials are identified before purchase and cannot be refunded once ordered.
Need to move a scheduled visit? Tell us as soon as you can and we will rearrange it.
If you have a concern about completed work, tell us and we will review it with you.
Materials
Materials, parts and fixtures are not included in membership. Payment for materials is required before they are purchased or ordered. If the scope changes and more is needed, we will get your approval first.
Special order, custom and non-returnable materials are identified before purchase.
Travel
We travel up to 100 miles at no additional charge. Beyond that, travel is billed at 50 cents per mile.
Member discounts
Members receive 20% off labor on coordinated HVAC and roofing work. Once moving and hauling launch, commercial maintenance members will also receive 10% off labor on those services. Materials, equipment rentals, replacement parts, refrigerant, permits, inspection fees, dump and disposal fees, fuel surcharges and specialty equipment are billed separately. Discounts cannot be combined with other promotions unless agreed in writing.
Service review
Every service request is reviewed within 24 to 48 hours before it is confirmed. The review considers scope, photos, materials, site conditions, permits and scheduling.
Priority member scheduling remains subject to that review and to availability.
Licensed trades
Elite Premier Property Solutions holds New Mexico contractor licence GB-98 General Building Contractor. Work falling under the mechanical, electrical or roofing classifications is performed by trade partners who hold the matching licence in their own right, coordinated and supervised by us.
Privacy
This is what happens with your information when you use this site. The short version:
we collect only what you send us, we use it to do the work, and nobody watches you
browse.
What we collect
Only what you give us through the site's forms: your name and contact details, the
property address and its details, what the job needs, any photos or video you attach,
membership application details, and, if you apply to work with us, the experience and
resume you choose to share. The site collects nothing in the background.
How we use it
To review your request, prepare your quote, schedule and carry out the work, run your
membership, reply to your enquiry, or consider your application. We contact you about
your own requests and account. We do not sell personal information and we do not use it
for third-party advertising.
What we share
Only what the work needs. Where a licensed trade partner carries out part of a job,
they receive the job details needed to do it, including the property address and your
photos. Your information also passes through the systems the business runs on: website
hosting, business email, and our scheduling and job management platform. Once online
payments launch, card details will be entered directly with a PCI-compliant payment
processor and will never touch this website. Beyond that, we do not share personal
information with anyone unless the law requires it.
Cookies and tracking
This site runs no analytics and carries no advertising trackers, and fonts and images
are served from the site itself, so browsing tells no third party you were here. The
one cookie we set is strictly functional: signing in to the customer portal sets a
session cookie that keeps you signed in, and signing out removes it. The web server
keeps standard access logs for security and troubleshooting, as nearly every
website's server does.
Keeping and removing your information
We keep records of work we have done for as long as tax and business records require.
If you would like to know what we hold about you, have it corrected, or have it
deleted, ask us. Unless a record has to be kept for legal reasons, we will do it.
Children
This site is not directed at children and we do not knowingly collect their information.
Changes and contact
If this policy changes, the new version appears here with its date. Questions about it
go to [TO BE VERIFIED]. Last updated 23 July 2026.
Website terms
These terms cover the use of this website. The work we do at your property is governed
by your quote or membership agreement, not by this page.
Prices and quotes
Prices published on this site are our current standard rates and plans. They are the
honest starting point, not a binding offer: every job is confirmed with a firm written
quote after the 24 to 48 hour review, and the quote is what governs. Prices exclude New
Mexico gross receipts tax, which varies by job location. Membership benefits are
governed by the membership terms accepted at signup.
Licensing
Elite Premier Property Solutions holds New Mexico contractor licence GB-98 General Building Contractor, licence number [TO BE VERIFIED]. HVAC, roofing, electrical and
plumbing work is performed by licensed trade partners who hold the matching licence in
their own right, coordinated and supervised by us.
Franchising
Nothing on this site is an offer to sell a franchise, nor the solicitation of an offer
to buy one. If and when Elite Premier Property Solutions offers franchises, they will be offered only
through a Franchise Disclosure Document provided in accordance with applicable law.
What you send us
When you send photos, video or documents through the site, you confirm you are entitled
to share them, and you give us permission to use them to review, quote, schedule and
carry out the work. Photos of completed work appear in our marketing only with the
customer's permission.
Using the site
The content of this site belongs to Elite Premier Property Solutions and is provided for your information.
You are welcome to link to it and to use it to decide whether to work with us; please
do not republish it without permission, and do not misuse the forms, scrape the site or
interfere with its operation.
The site itself
We keep the site accurate and available, but it is provided as is: we do not guarantee
it will be uninterrupted or error free, and to the extent the law allows we are not
liable for loss arising from use of the site itself.
Governing law and contact
These terms are governed by the law of New Mexico. Questions about them go to [TO BE VERIFIED]. Last updated 23 July 2026.